Page 46 - SET SD 2563 - EN

About This Report & Contents
Messages from
the Chairman & President
About SET and Sustainable Sustainability Performance
75
Average percentage of Work from Home employees in 2020
SET Development
Employee Well-being 401-2
SET provides our employees with benefits and welfare at levels higher than the legal requirement. We ensure that our treatment of employees encompasses their well-being in various aspects, including occupational health and safety, work enhancing facilities, the development of effective communication channels and employee participation. In 2020, the outbreak of the COVID-19 pandemic affected the work and livelihoods of our employees and their families. In response, SET conducted the SET COVID-19 Survey, which received 81% responses from employees, to evaluate their needs. These results were then analyzed and used to improve human resources management in accordance with the aforementioned circumstances. Employee well-being results were as follows:
Occupational Health and Safety
SET established policies and plans on occupational health, safety and work environment for employees and building occupants as required by law. These measures included the preparation of a manual for work safety and guidelines in case of emergencies, which covered epidemics. Additionally, SET organized emergency drills and safety training to raise awareness on the importance of occupational health and safety, and provided an opportunity for employees to correctly apply the knowledge they received from the trainings. In 2020, SET fulfilled the assessment criteria for the ASEAN Building Fire Safety Awards 2020. Furthermore, SET tailored our working environment and employee welfare model to ensure that they were suitable and relevant for the circumstances of the COVID-19 pandemic. Measures included:
• Encouraging employees to work from home as a means to reduce risk while commuting to work at the SET Building. In 2020, an average 75% of employees were working from home.
Sustainability Management Market Growth
• Providing financial support for employees during the spread of COVID-19, such as for health insurance expenses, telephone bills, and office equipment costs.
• Developing a health screening system on the SET DNA application and setting up a health screening point before entering the SET Building.
• Provision of COVID-19 protective equipment for employees, including face masks and hand sanitizer gels, in addition to an operating manual for the SET Building.
• Appointing mental health consultants according to the Friends of the Partner Project by SET & RelationFlip.
• Providing additional channels to access nursing services and annual health check-ups at employees’ hospital of choice instead of at the office building, and supporting the cost of flu vaccinations.
Work Enhancing Facilities
SET provided appropriate work equipment and facilities for employees traveling to work at the office as well as those working from home by:
• Offering a shuttle service, lunch coupons, and monthly parking fee waivers for employees working at the SET Building.
• Providing a remote working system and equipment support such as the delivery of computers, Pocket Wi-Fi and essential office supplies to employees’ homes, and organizing online training courses in accordance with the 2020 Training Master Plan.
• Arranging a waiting area in the building for employees’ children.
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Sustainability Report 2020