Page 48 - SET SD 2563 - EN

About SET
Performance Evaluation and Employee Remuneration
• SET evaluates employees’ annual performances against Key Performance Indicators (KPIs) that are based on their job descriptions, and assesses their competencies based on the SET DNA values. This combination of criteria serves as clear guidelines for performance monitoring.
• The development of KPIs and annual employee performance evaluations are conducted through the SAP SuccessFactors system. Employees can easily monitor and access the assessment system via the website or application.
• SET considers employees for promotions and fair and appropriate compensation according to the results of the annual performance appraisal. In 2020, the renumeration ratio of female to male employees was 0.82:1.
In addition, SET appointed a Welfare Committee and a Provident Fund Committee to jointly consider various benefits for management and employees. In terms of provident funds, employees have the option to contribute up to 15% of their salary, with SET contributing an additional 10%. Additionally, SET regularly provides employees with information on investment planning in provident funds to promote their
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knowledge and understanding of the topic.
0.82:1
Female to male employee remuneration ratio 405-2
Employee Engagement
102-41
and benefits, leave days, training and development, and performance appraisals. This system is also capable of managing employee information at the individual, function, and organization levels, and thus inherently serves as an efficient workforce planning tool. In addition to being a tool for managing employee information, the SAP SuccessFactors system also assists managers and employees in managing their personal information, such as training registrations, medical expense reimbursements, leave days, KPIs and performance assessments, which they can access anytime, anywhere via the SET DNA application or SAP SuccessFactors. In 2020, SET continued to develop systems including registration and health screening prior to building entry, among other improvements. Throughout, SET ensures that the information is prepared, stored, maintained and used in accordance with the regulations of the Personal Data Protection Act, B.E. 2562 (PDPA).
Employee Development
SET develops employees’ skills and potential in line with our business direction and the SET DNA values. In managing employees’ learning activities according to the ‘New Normal’ approach, SET accounts for the diversity in learning behaviors of each group of employees, and places emphasis on employee empowerment and their preparedness to respond to rapid change.
Developing Employee Skills and Potential
SET develops employees’ skills and potential according to the 70-20-10 learning model, where 70% of development arises from on-the-job training, 20% through a professional feedback and coaching system, and 10% through individual based learn- ing. Individual based learning is guided through training courses focused on ‘upskilling’ employees’ existing knowledge, ‘reskilling’ them with new knowledge, and promoting a wider knowledge base to achieve ‘multi-skills’, all of which are necessary for employees’ personal and professional development. In 2020, SET’s progress across each aspect of the learning model were as follows:
SET and Kincentric, a leading human resources management consulting firm, surveyed employee engagement with the organization in order to utilize information to develop and manage SET’s human resources approach. In 2020, 100% of employees participated in the survey, with results showing that the average employee engagement score was 78%, an increase of 4% from the previous assessment year (2018). In addition, the Employee Engagement Score revealed factors that affected employee turnover. At the end of 2020, the turnover rate was 3%, down from 5% in 2019.
Human Resource Information System: HRIS
SET utilizes the SAP SuccessFactors system, an HRIS tool, to manage employee information such as compensation
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Average training hours per person per year 404-1
hours
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Sustainability Report 2020