Page 62 - SET SD 2563 - EN

62
Sustainability Report 2020
About This Report Messages from
& Contents the Chairman & President
SET's Sustainability Performance
Market Growth
2020
6,548 163
(364) 4,289 362 378
(12.89) 11.17 65.50 21.33
97 0 0
0
0 0
58 61.00
124 69.00 21 40.26 83 17
331,552.00 22,128 10,644
n/a 46 65
% 244 32 509 68 753 100
Topics
Key Financial Performance
Indicators
Unit
THB million THB million THB million THB million THB million THB million %
% % %
% case case
case
case case
companies %
companies % companies %
%
%
views persons persons
persons million views %
persons / % persons / % persons / %
Performance
2018 2019
Overall Financial Performance
Key Financial Ratios
Operating revenues
Other income1
Income (loss) from investments
Operating expenses
Contribution to the Capital Market Development Fund (CMDF) Income tax expense
Revenue growth
Operating revenue growth
Operating ratio (operating expenses / operating revenues) Net profit margin2
5,722 5,890 270 448 586 948
3,978 4,217 - 5,700 479 214 3.90 10.76 14.34 2.94 69.48 71.60
29.72 (35.67)
91 88 0 0 0 0
0 0
0 0 - -
45 53 53.43 55.70
79 98 59.80 65.00 19 20 42.80 43.00 81 82 13 14
- - 48,650 38,442 - -
6,600 5,700 17 23 - -
% % 231 31 237 32 513 69 508 68 744 100 745 100
Sustainability Management
Corporate Governance
Risk Management
Sustainable Product, Service and Innovation Development
Market Growth
Developing Listed Companies and Entrepreneurs
Developing Quality Investment Professionals
Promoting Knowledge and Expanding Quality Investors
Average board meeting attendance
Number of complaints or incidents related to corruption in SET's operations
Number of complaints or violations of regulations on the acquisition or disposal of securities by governors, management, and employees
Number of complaints or incidents related to insider trading violations by governors, management, and employees
Incidents of cyber attacks or system malfunctions
Number of confirmed COVID-19 cases from operations or services provided by SET
Number of listed companies in the SETTHSI Index
Market capitalization of listed companies in the SETTHSI Index
Number of listed companies in the Thailand Sustainability Investment (THSI) list Market capitalization of listed companies in the THSI list
Number of listed companies in the Dow Jones Sustainability Indices (DJSI) Market capitalization of listed companies in the DJSI
Average Corporate Governance Report (CGR) score of listed companies
Proportion of listed companies disclosing ESG information in accordance with GRI Sustainability Reporting Standards
Number of users accessing the Online Entrepreneur's Classroom website Number of candidates taking investment professional exams
Number of users downloading the Professional Link Platform (Prof. Link) Application
Number of participants in the Young Financial Star Competition (YFS)3 Number of users accessing the SET Investor Classroom
Proportion of retail investors outside the Bangkok area compared to the total number nationwide
Employee Development
SET Staff Male employees Female employees
Total number of employees
About SET and Sustainable SET Development
Sustainability Performance
Sustainability Management